Sell your Apple iPad Pro 11 (4th Gen)

Select Wi-Fi + Cellular if the device's internet works off Wi-Fi, for example, via a network carrier like Verizon or AT&T. If not, select Wi-Fi only.

Select the storage size for your device, this is usually found in the settings menu. Typically under the general or about sub-menus.

Select the condition of the device, we recommend paying close attention and select the option that honesty applies to your device.

Perfect Condition:

• Cosmetic Condition: Like new, no signs of use. No scratches, dings, dents, or water damage.
• Functionality: Fully functional, no operational issues.
• Battery Health: Above 80%, no service alerts, powers on
• Software: Your device powers on with no software issues.
• Hardware: All buttons, ports, and functional parts work.

Good Condition:

• Cosmetic Condition: Light to moderate wear, e.g. very light scratches, no significant cosmetic or water damage.
• Functionality: Fully functional, no operational issues.
• Battery Health: Above 80%, no service alerts, powers on
• Software: Your device powers on with no software issues.
• Hardware: All buttons, ports, and functional parts work.

New Boxed Condition:

• Cosmetic Condition: Like new, no signs of use. No scratches, dings, dents, or water damage.
• Functionality: Never activated or used, 100% functional in all aspects.
• Battery Health: Original capacity, as the device is unused.
• Software: The device's software is in its original, unaltered state. It has never been activated, and all factory settings are intact. No previous user data or configurations
• Hardware: All components are original and untouched.

Damaged Condition:

• Damage: Any cosmetic damage to the casing or the frame e.g. cracks, broken glass, or dents on the device.
• Additional Conditions: The cosmetic damage should be THE ONLY issue. If it also has a software, hardware, or LCD fault, choose faulty.
• Functionality: Fully functional, no operational issues.
• Battery Health: Above 80%, no service alerts, powers on
• Software: Your device powers on with no software issues.
• Hardware: All buttons, ports, and functional parts work.

Faulty Condition:

• Damage: Has cracks, broken glass or dents on the device.
• Additional Conditions: Can have cosmetic faults, but must power on.
• Battery Health: Poor life, below 80% capacity, must power on.
• Functionality: Not functional, has operational issues.
• Software: Has software issues e.g. regularly freezes/crashes.
• Hardware: Has single or multiple hardware issues with buttons, ports, and functional parts.

No Power Condition:

• Battery Health: The device doesn't power on.
• Damage: Any damage is fine, but it doesn't power on.
• Functionality: Any functional issue is fine, but it doesn't power on.
• Software: Any software issue is fine, but it doesn't power on.
• Hardware: Any hardware issue is fine, but it doesn't power on.

Water Damage Condition:

• Battery Health: The water damage caused power, or charging issues.
• Damage: Any damage is fine, but water damage is the key issue.
• Functionality: Any functional is fine, but water damage is the key issue..
• Software: Any software is fine, but water damage is the key issue..
• Hardware: Any hardware is fine, but water damage is the key issue..

No locks: None of the following applies. Financed: Money owed on your plan. Blacklisted: Blocked for use by cellular carriers. Activation locked: iCloud or Android factory reset locked.

No Locks

• No money owed or monthly finance payments.
• Clean IMEI i.e. not reported lost, stolen or blacklisted.
• You control the account/password and can reset the device if told how.

Financed

• Device has outstanding finance payments.
• Device has money owed i.e. late payments.

Blacklisted

• Bad IMEI - meaning the device is blacklisted.
• Device currently cannot be used on a cellular network.